Shipping policy

By using and purchasing through this site, you automatically acknowledge and agree to our terms and policies. We reserve the right to change these terms at any time. 

Shipping and Handling

Shipping is FREE of cost when you spend Rs. 1000 or more. All orders will ship within 3-5 business days once the order has been placed. This may be affected by national holidays, vacation, etc. We are currently shipping via Delhivery Express shipping service. Once the order has shipped, the customer will receive tracking information and is responsible for tracking their shipment. Earthsy Co. is not responsible for package theft of incorrect delivery. Make sure you have put in the correct shipping address at checkout. PLEASE BE AWARE OF YOUR SHIPMENT: If the tracking shows your package was delivered and you claim you did not receive your package, We cannot file a claim with the shipping service company. As a result, we will not be able to refund or replace your purchase. If you have any concerns whatsoever, please contact us at earthsyco@gmail.com 

Multiple orders can be consolidated into one order but only before the shipment has shipped. 

International Shipping

Currently we are offering only Pan India shipping. We will be happy to keep you updated regarding International Shipping in future.

Sale

Only one coupon code allowed per order during seasonal sales.

 

Product Warnings/Caution

If any products cause irritation, discontinue use immediately and consult a physician.

Medical Claims

Per CDSCO Regulations, Earthsy Co. cannot and will not make any medical claims based on any soap ingredients. The main purpose of soap is to cleanse.

Soap appereance

Our Artisan Soaps are handcrafted with high quality ingredients specifically chosen to ensure a hard, long lasting and cleansing bar of soap. Handmade in small batches at our soap studio in Connecticut, these bars are individually cut by hand, while we aim for our bars to weight 4.0 - 4.5 Oz (113 - 128 g) per bar, there might be a slight variation in size and color. The fragrance oils used in our soaps are all Phthalate Free and all of our products are Vegan and Cruelty free.

When properly taken care of, handmade soap can last sometimes longer than commercial soaps. We recommend you keep your soap bar in a dry, ventilated area and allow the water to fully drain after each use.

Since all of our soap is handcrafted and handmade, we do our best to describe and photograph its physical qualities. The soap you receive may not look exactly like the one in the picture but that is because every bar of soap is very unique in it being specially handmade and hand cut.